1

Anyone experienced this problem?

I have a dev site set up which we updated to 2.4.2702. After updating one of my section channels has disappeared from the CMS.

The entries for the channel are still showing and I can see the channel set up in craft_sections on the database so any ideas what has happened to it and why it is no longer in the CMS?

  • Which edition (Personal, Client or Pro) were you running before the update, and does Craft appear to be running the same edition now (check the CP footer)? – Mats Mikkel Rummelhoff Nov 9 '15 at 11:33
  • @mmikkel It seems to have switched it from pro 2.4.2692 to personal 2.4.2702? – Lettie Nov 9 '15 at 11:41
  • Then that's your issue – Craft Personal is limited to a single channel. Your license.key file must've been overwritten/deleted somehow when you updated – which is weird unless this was a manual update? In any case, if you have purchased a license and don't have a copy of the license.key file you'll need to contact support@buildwithcraft.com to restore it. If this is a dev build and you haven't purchased a license, just click the upgrade link in the CP footer and then the "Test" button under Craft Pro in the modal that appears. – Mats Mikkel Rummelhoff Nov 9 '15 at 12:15
  • @mmikkel cheers sorted. – Lettie Nov 9 '15 at 12:22
1

This was resolved with the above comments from @mmikkel

Craft Personal is limited to a single channel. Your license.key file must've been overwritten/deleted somehow when you updated – which is weird unless this was a manual update? In any case, if you have purchased a license and don't have a copy of the license.key file you'll need to contact support@buildwithcraft.com to restore it. If this is a dev build and you haven't purchased a license, just click the upgrade link in the CP footer and then the "Test" button under Craft Pro in the modal that appears.

| improve this answer | |
  • Great that you got it sorted. Can you elaborate a little – did you figure out why the license.key was wiped on update, and what did you do to restore it? – Mats Mikkel Rummelhoff Nov 9 '15 at 13:06
  • Hi @mmikkel no that is a mystery. The update was done using the craft update function in the CMS. So not sure if this is a bug with craft running on a dev site or not? – Lettie Nov 9 '15 at 15:05

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.