Users in odd state of pending and needing password reset

Question

Users are falling into the following state:

• Tried to sign up with public registration
• Never clicked or never received (or so they claim) the verification email.
• Users try to sign up and email is already taken
• Users cannot reset password as their account is not verified.

Is this a problem? Or am I missing something. Is there a way to activate when they click the reset password link email?

Apart from resending verification email manually for all 100+ users is there anything else i can do?

Answer 1

Yeah... sounds like a registration workflow issue. If they click on the activation link and it's past the time it's valid, the page does have a link where they can resend it, but that's only going to be helpful if they got the email in the first place.

I think for now you'll have to use the "Resend Activation Email" button in the CP.