Users are falling into the following state:

  • Tried to sign up with public registration
  • Never clicked or never received (or so they claim) the verification email.
  • Users try to sign up and email is already taken
  • Users cannot reset password as their account is not verified.

Is this a problem? Or am I missing something. Is there a way to activate when they click the reset password link email?

Apart from resending verification email manually for all 100+ users is there anything else i can do?

1 Answer 1


Yeah... sounds like a registration workflow issue. If they click on the activation link and it's past the time it's valid, the page does have a link where they can resend it, but that's only going to be helpful if they got the email in the first place.

I think for now you'll have to use the "Resend Activation Email" button in the CP.

  • Thanks, should I mark this as the answer to the question? Oct 3, 2014 at 9:52
  • Might as well...
    – Brad Bell
    Oct 3, 2014 at 14:10

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge you have read our privacy policy.

Not the answer you're looking for? Browse other questions tagged or ask your own question.