New user has activated account but is getting this message when trying to log in: "you cannot access the CP with that account"
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Did you gave him permission to CP access or associated him with Admin group?– Max LazarCommented Sep 26, 2017 at 15:17
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Not sure - will check - do I need to?– KatCommented Sep 26, 2017 at 16:18
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Does it take time before a new user gets access to the CP?– KatCommented Sep 26, 2017 at 16:32
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Seems like a permissions problem. How did you create this user? Did you give them the ability to access the CP? Do you have different user groups?– DamonCommented Sep 26, 2017 at 17:23
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1 Answer
If a user gets that message when logging in, then it means they haven't been assigned the "Access the CP" permissions in the Control Panel, either directly or through a User Group that they belong to.
answered Sep 26, 2017 at 18:44
