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Ian O'Brien
Ian O'Brien
  • 41
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This is happening for all users and only on production environment.

"Your session has ended. Enter your password to log back in."

Entering your password does not allow you to actually see the admin panel again.

Things we have tried:

  • Deleting the contents of `craft/storage/runtime`
  • Removing all rows from `craft_sessions` in db
  • Setting `'overridePhpSessionLocation' => false`
  • Setting `'requireMatchingUserAgentForSession' => false`
  • Setting `'userSessionDuration' => false`
  • Setting
    • `craft/app/`, `craft/storage` and `craft/config` as `CHMOD 774`
  • Changing `craft/` folders to be owned by `www-data`
  • Setting `session.auto_start = 0`

    Our environment is PHP 7 with Ubuntu 16.04 running Apache 2.4.18

    Something to consider is we run with an Akamai CDN cache that is set to ignore our entire /admin directory, but my suspicion is that something elsewhere is getting cached. Thoughts about that? Is there another directory we should be ignoring?

    Also as a point of info, our /craft folder is above the docroot so not publicly accessible and therefore unlikely to be cached.

    Finally, what's very strange is if I remove the modal containing the error message from the DOM in Chrome Inspect, I am able to still navigate the panel fine, without having to re-authenticate. Error also happens in both Chrome and Firefox.

    • This is happening for all users and only on production environment.

    "Your session has ended. Enter your password to log back in."

    Entering your password does not allow you to actually see the admin panel again.

    Things we have tried:

  • Deleting the contents of `craft/storage/runtime`
  • Removing all rows from `craft_sessions` in db
  • Setting `'overridePhpSessionLocation' => false`
  • Setting `'requireMatchingUserAgentForSession' => false`
  • Setting `craft/app/`, `craft/storage` and `craft/config` as `CHMOD 774`
  • Changing `craft/` folders to be owned by `www-data`
  • Setting `session.auto_start = 0`

    Our environment is PHP 7 with Ubuntu 16.04 running Apache 2.4.18

    Something to consider is we run with an Akamai CDN cache that is set to ignore our entire /admin directory, but my suspicion is that something elsewhere is getting cached. Thoughts about that? Is there another directory we should be ignoring?

    Also as a point of info, our /craft folder is above the docroot so not publicly accessible and therefore unlikely to be cached.

    Finally, what's very strange is if I remove the modal containing the error message from the DOM in Chrome Inspect, I am able to still navigate the panel fine, without having to re-authenticate. Error also happens in both Chrome and Firefox.

    • This is happening for all users and only on production environment.

    "Your session has ended. Enter your password to log back in."

    Entering your password does not allow you to actually see the admin panel again.

    Things we have tried:

  • Deleting the contents of `craft/storage/runtime`
  • Removing all rows from `craft_sessions` in db
  • Setting `'overridePhpSessionLocation' => false`
  • Setting `'requireMatchingUserAgentForSession' => false`
  • Setting `'userSessionDuration' => false`
  • Setting
    • `craft/app/`, `craft/storage` and `craft/config` as `CHMOD 774`
  • Changing `craft/` folders to be owned by `www-data`
  • Setting `session.auto_start = 0`

    Our environment is PHP 7 with Ubuntu 16.04 running Apache 2.4.18

    Something to consider is we run with an Akamai CDN cache that is set to ignore our entire /admin directory, but my suspicion is that something elsewhere is getting cached. Thoughts about that? Is there another directory we should be ignoring?

    Also as a point of info, our /craft folder is above the docroot so not publicly accessible and therefore unlikely to be cached.

    Finally, what's very strange is if I remove the modal containing the error message from the DOM in Chrome Inspect, I am able to still navigate the panel fine, without having to re-authenticate. Error also happens in both Chrome and Firefox.

    • added 47 characters in body
    Source Link
    Ian O'Brien
    Ian O'Brien
    • 41
    • 6

    This is happening for all users and only on production environment.

    "Your session has ended. Enter your password to log back in."

    Entering your password does not allow you to actually see the admin panel again.

    Things we have tried:

  • Deleting the contents of `craft/storage/runtime`
  • Removing all rows from `craft_sessions` in db
  • Setting `'overridePhpSessionLocation' => false`
  • Setting `'requireMatchingUserAgentForSession' => false`
  • Setting `craft/app/`, `craft/storage` and `craft/config` as `CHMOD 774`
  • Changing `craft/` folders to be owned by `www-data`
  • Setting `session.auto_start = 0`

    Our environment is PHP 7 with Ubuntu 16.04 running Apache 2.4.18

    Something to consider is we run with an Akamai CDN cache that is set to ignore our entire /admin directory, but my suspicion is that something elsewhere is getting cached. Thoughts about that? Is there another directory we should be ignoring?

    Also as a point of info, our /craft folder is above the docroot so not publicly accessible and therefore unlikely to be cached.

    Finally, what's very strange is if I remove the modal containing the error message from the DOM in Chrome Inspect, I am able to still navigate the panel fine, without having to re-authenticate. Error also happens in both Chrome and Firefox.

    • This is happening for all users and only on production environment.

    "Your session has ended. Enter your password to log back in."

    Entering your password does not allow you to actually see the admin panel again.

    Things we have tried:

  • Deleting the contents of `craft/storage/runtime`
  • Removing all rows from `craft_sessions` in db
  • Setting `'overridePhpSessionLocation' => false`
  • Setting `'requireMatchingUserAgentForSession' => false`
  • Setting `craft/app/`, `craft/storage` and `craft/config` as `CHMOD 774`
  • Changing `craft/` folders to be owned by `www-data`
  • Setting `session.auto_start = 0`

    Our environment is PHP 7 with Ubuntu 16.04 running Apache 2.4.18

    Something to consider is we run with an Akamai CDN cache that is set to ignore our entire /admin directory, but my suspicion is that something elsewhere is getting cached. Thoughts about that? Is there another directory we should be ignoring?

    Also as a point of info, our /craft folder is above the docroot so not publicly accessible and therefore unlikely to be cached.

    Finally, what's very strange is if I remove the modal containing the error message from the DOM in Chrome Inspect, I am able to still navigate the panel fine, without having to re-authenticate.

    • This is happening for all users and only on production environment.

    "Your session has ended. Enter your password to log back in."

    Entering your password does not allow you to actually see the admin panel again.

    Things we have tried:

  • Deleting the contents of `craft/storage/runtime`
  • Removing all rows from `craft_sessions` in db
  • Setting `'overridePhpSessionLocation' => false`
  • Setting `'requireMatchingUserAgentForSession' => false`
  • Setting `craft/app/`, `craft/storage` and `craft/config` as `CHMOD 774`
  • Changing `craft/` folders to be owned by `www-data`
  • Setting `session.auto_start = 0`

    Our environment is PHP 7 with Ubuntu 16.04 running Apache 2.4.18

    Something to consider is we run with an Akamai CDN cache that is set to ignore our entire /admin directory, but my suspicion is that something elsewhere is getting cached. Thoughts about that? Is there another directory we should be ignoring?

    Also as a point of info, our /craft folder is above the docroot so not publicly accessible and therefore unlikely to be cached.

    Finally, what's very strange is if I remove the modal containing the error message from the DOM in Chrome Inspect, I am able to still navigate the panel fine, without having to re-authenticate. Error also happens in both Chrome and Firefox.

    • Source Link
    Ian O'Brien
    Ian O'Brien
    • 41
    • 6

    Getting error "Your session has ended. Enter your password to log back in." every 30 seconds or so

    This is happening for all users and only on production environment.

    "Your session has ended. Enter your password to log back in."

    Entering your password does not allow you to actually see the admin panel again.

    Things we have tried:

  • Deleting the contents of `craft/storage/runtime`
  • Removing all rows from `craft_sessions` in db
  • Setting `'overridePhpSessionLocation' => false`
  • Setting `'requireMatchingUserAgentForSession' => false`
  • Setting `craft/app/`, `craft/storage` and `craft/config` as `CHMOD 774`
  • Changing `craft/` folders to be owned by `www-data`
  • Setting `session.auto_start = 0`

    Our environment is PHP 7 with Ubuntu 16.04 running Apache 2.4.18

    Something to consider is we run with an Akamai CDN cache that is set to ignore our entire /admin directory, but my suspicion is that something elsewhere is getting cached. Thoughts about that? Is there another directory we should be ignoring?

    Also as a point of info, our /craft folder is above the docroot so not publicly accessible and therefore unlikely to be cached.

    Finally, what's very strange is if I remove the modal containing the error message from the DOM in Chrome Inspect, I am able to still navigate the panel fine, without having to re-authenticate.