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Results tagged with order
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user 4993
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Commerce email receipt not sent after order, but manual Send Email in Order screen works
But the receipt email is not sent once the order is placed.
If we login to the admin and go to the order page, selecting Send Email and choosing the customer receipt then it does send it OK. … So the receipt email is all setup OK and sends using the function in the order screen, its just not sending after the order is placed. …
- 512
2
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Commerce email receipt not sent after order, but manual Send Email in Order screen works
I needed to actually assign this email to the status New, to send when a New order is placed, in the Order Statuses section, as per this documentation. … So simply a case of RTFM:
https://craftcms.com/docs/commerce/3.x/order-status-emails.html#selecting-an-email …
- 512