A site I built a couple years ago has transitioned to a new owner and the Freeform Lite plugin requires a license renewal. When the new owner attempted to renew it he received a fairle generic error message - "Couldn't load license".

Do I simply need to release the license from my Craft ID to allow him to relicense it?

  • Sounds like there was an underlying error - email support@craftcms.com with the details and we can look into it. Going to go ahead and vote to close this one. – Brad Bell Dec 7 '20 at 22:43

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