Does anyone have an idea how to contact Solspace support? The email seems to be dead for about a week now.

  • 1
    Worth noting it is the Thanksgiving holiday week in the U.S. so response times might be slower.
    – Brad Bell
    Nov 22, 2018 at 0:06

3 Answers 3


Sorry about the trouble. We typically answer most tickets within 24 hours:

If the Support Form isn't working for you, you can always email us directly at [email protected] :)


Try contacting them on the Craft CMS Slack workspace. They have an account on there, it's worked for me in the past!


Use their support form. I quite often get a response after a day or so and they’re very helpful. Here is their Freeform plugin support form https://solspace.com/craft/freeform/support/

  • Using the support form I get a message back that the email adress has permanent fatal errors. Nov 22, 2018 at 7:15

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