I have tried to get a number of plugins from the Plugin Store but each time on install, I get the following errors:

Status: Not Found

Response: {"error":"Template not found: internal_error.html"}

Has anyone seen this as well?

internal_error.html isn't a file that is shipped with Craft.

Most likely what is happening is that you're running into some fatal PHP error (like bumping into your php.ini file's memory_limit or max_execution_time setting) and your host has configured all fatal errors (or anything with a 500 Internal Server Error response code) to redirect to their internal_error.html template.

Craft doesn't know how to route to that template, so you get the error above.

I'd check Craft's logs at craft/storage/logs and/or your web server's error logs for the real underlying error.

Your Answer

By clicking "Post Your Answer", you acknowledge that you have read our updated terms of service, privacy policy and cookie policy, and that your continued use of the website is subject to these policies.

Not the answer you're looking for? Browse other questions tagged or ask your own question.