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I have the latest versions of Craft CMS, Sprout Email and Craft Contact plugins. Sprout behaves fine with some notifications I have set up. However, if I submit a contact form it throws a PHP error - mb_convert_case() expects parameter 1 to be string, array given

If I disable Sprout, then Contact Form works fine.

Looking at the logs, I see that submitting the form triggers a 'When an entry is saved' event and Sprout starts looking at whether it is something it should handle and then chokes when trying to parse it as an entry.

I finally got things to work by disabling the "Enable Sent Email tracking" feature in Sprout Email, but I would prefer not to have to do that.

Has anyone encountered anything like this or have any thoughts on this? Thanks for any input!

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  • Can you share the full stack trace for that error? It sounds like a Sprout bug, but can't say for sure without seeing.
    – Brad Bell
    Sep 30 '17 at 0:43
  • This is currently a bug in Sprout Email. We'll have a fix out next release. I've made a note to update this thread when we do.
    – Ben Parizek
    Sep 30 '17 at 4:10
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This issue has been resolved in Sprout Email 3.

Be sure to read the upgrade notes. This is a major release and some scenarios may require a few manual steps to get updated.

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