We are load balancing 2 servers hosting an identical Craft environment.

When clicking around in the admin a user will get logged out after 30 seconds and sometimes even faster when browsing in the admin panel.

I am unable to set the load balancer to sticky sessions due to the load balancer sitting behind a Firewall which NAT's inbound traffic. So the load balancer see's all inbound traffic as a single IP.

Is there anything else that can be done to resolve this issue?

1 Answer 1


If you can't enforce sticky sessions, then you'll need to provide a common place for all load balanced web server to save their PHP session files.

By default PHP session files are file based and saved to whatever path the php.ini session_save_path is set to. You could change that to an NFS share path.

If you had an in-memory key=>value store (like Redis, Memcached, etc.) you could configure PHP to save its sessions there.

If you wanted something more persistent, you could configure PHP to save sessions in a database.

On top of that, if you're not using stick sessions, you'd want to set a consistent appId and validationKey across every web server so they can decrypt Craft/PHP cookies using the same tokens.

  • Hey Brad, we currently have php sessions saving to the generic /var/lib/php/session/ directory. NFS share path could be a possibility. We also use MemcacheD as our 'cacheMethod'. How would I go about setting php sessions to use MemcacheD? Both servers use the same cache server so that would be a common ground. We also currently have the appID and validationKey set consistent across all load balanced servers. Thanks, Adam Jul 26, 2017 at 15:15
  • You'd have to set a custom session.save_handler and session.save_path. Similar to examples here digitalocean.com/community/tutorials/…
    – Brad Bell
    Jul 26, 2017 at 18:10
  • Thanks, just found a few of those tutorials.. Looks like there's a bug with php7 and or the version of memcacheD I'm using. Currrently getting : Failed to create session ID: memcached. With the hander and save_path set. I can create telnet connections from my web-server to my memcache servers just fine. Jul 26, 2017 at 18:15

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