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my client sees the attached screen in the editing window. it seems that Redactor is cutting off headings after Heading 2. They are using Chrome. ideas?Redactor truncating heading list

  • I'm not able to reproduce this on Craft 2.6.2971 using the latest Chrome with a normal Rich Text field or one inside of a Matrix field. Are you running the latest Craft version? Do you have any plugins installed that might be interfering with the CSS/JS? – Brad Bell Apr 10 '17 at 21:49
  • Is it just a scrollable list but without visible scroll bars? So the additional headings are there you just need to scroll the menu to see them? – Steve Rowling Apr 11 '17 at 20:54
  • @BradBell i am not able to reproduce it either. My client sees it — screenshot from them — and i am not certain of what to do next. i have asked them to update Chrome. Updating Craft will be my next step. – isral Apr 11 '17 at 22:47
  • @SteveRowling Sort of. Not scrollable and no scrollbars. i have asked my client to update Chrome. Step 2 will be to check on updating Craft. – isral Apr 11 '17 at 22:48
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The client was using a Mac and the trackpad scrollbars are set to only show when over scrollable content. This is embarrassing, but the issue is resolved.

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