My account is locked and I cant figure out how to unlock it. I tried resetting the password, but have yet to receive an email with a new one. Is there an alternative way to logging back on? I recently changed the password and because it is a shared dashboard, I think someone (who was unaware of the pw change) may have tried logging in too many times which is how the account locked.
If you don’t have access to another admin account, you could unlock the account directly in the database.
lock value to 0 for the account in the